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We are so excited to announce the newest addition to our MAS-SSF counseling services. Introducing Tele–Counseling. Launching March 2020!

What Is It and Why Would I Use It?

This new service is a confidential peer counseling conversation through the telephone. How does it work? You will be able to call MAS-SSF and connect with a peer counselor who understands what you’re going through and will listen to help navigate your challenges.

What is a Peer Counselor?

You might be thinking this sounds great, but what is a peer counselor? Peer Counselors are individuals who are experts by experience — people who navigated life challenges that have created a heart of caring and kindness within them. They have also received training on how to best help, listen, and support individuals who may be experiencing a variety of life challenges themselves. The MAS-SSF Peer Counselors represent over 10 languages, with many of them speaking Arabic, Dar/Farsi, Pashto, Urdu, Punjabi, and Hindi.

Support is a Key

Life can be painful at times. Everyone experiences difficulties that sometimes are emotionally overwhelming. At those difficult times, it helps to have someone to talk to who will care and listen without any judgment. Our peer counselors know about the community and support systems that might be able to help you, but mostly, they are there to listen, support, and care about you and your life challenges. 

All of us need support at one time or another. Sometimes as we talk with someone and they genuinely listen to us, we figure out the solutions we need for ourselves. Having someone to listen helps us with our self-discovery and healing.


Peer counselors are individuals who are professionally trained for 80 hours to maintain confidentiality. Confidentiality means that they will not share anything that you have said outside of their work. What you discuss will be kept confidential. Your concerns will be shared with a supervisor only if it is necessary. For instance, if you talk about a desire to harm yourself or someone else, your peer counselor will have to let their supervisor know so that we can get you help or keep you and others safe. The peer counselors you speak with are required by law to maintain your confidentiality. This means if you call us and talk about your difficulties with your spouse, they will not discuss the content of your conversation with anyone, ever. Or, if you address your challenges with your child, or substance use, or feeling depressed, that conversation stays between you, and only the supervisor of the peer counselor who would know about the call if the peer counselor needed to seek guidance on how best to help you.

Peer counseling through the phone is an excellent way to create solutions to your life’s challenges before they become overwhelming.

Call MAS-SSF, trust MAS-SSF; we are here for you!


Give us a call at (916) 486 -8626 and let’s take care of you.