Tele-Counseling Service 855-95-AMALA
A completely confidential and HIPAA compliant counseling service that gives you
the ability to interact with a dedicated peer counselor from virtually anywhere.
AMALA Hopeline Call Hours: 855–95–Amala
Monday, Wednesday, Friday, Saturday and Sunday
6 PM – 10 PM
Learn More
We Are Here For You
Reach Out
Life can be painful at times. The moment you start going through a rough patch in life, don’t hesitate to seek help from a professional.
Everyone experiences difficulties that sometimes are emotionally overwhelming. At those difficult times, it helps to have someone to talk to who will care and listen without any judgment. Our peer counselors know about the community and support systems that might be able to help you, but mostly, they are there to listen, support, and care about you and your life challenges.
How does Tele-Counseling work?
Sessions are typically scheduled weekly (sometimes more or less depending on need).
Your consistent attendance greatly contributes to a successful outcome.
Make the call
Call us at (916) 486 – 8626 and you will be directed to the dedicated peer counselor.
Mon – Fri | 9 am – 5 pm for live calls
Send us an email
Send an email to counseling@mas-ssf.org
Give us a brief description and a peer counselor will contact you shortly.
Non-Operational Hours
Leave a message in the language of your choice and staff will return your call within 2 business days.
Peer Counselor
What is a Peer Counselor?
Peer Counselors are individuals who are experts by experience — people who navigated life challenges that have created a heart of caring and kindness within them. They have also received training on how to best help, listen, and support individuals who may be experiencing a variety of life challenges themselves.
The MAS-SSF Peer Counselors represent over 10 languages, with many of them speaking Arabic, Dar/Farsi, Pashto, Urdu, Punjabi, and Hindi. They are certified by the state after being trained for 80 hours and they continually receive monthly training on needed topics to keep their skills updated.
HIPAA Compliant
Confidentiality Is Your Right
You might be wondering if the things you tell your peer counselor are going to be discussed with individuals in the community. The answer to that question is NO!
Tele-Counseling is a completely confidential and HIPAA compliant counseling service.
Confidentiality means that peer counselors will not share anything that you have said outside of their work. What you discuss will be kept confidential. Your concerns will be shared with a supervisor only if it is necessary. For instance, if you talk about a desire to harm yourself or someone else, your peer counselor will have to let their supervisor know so that we can get you help or keep you and others safe.
The peer counselors you speak with are required by law to maintain your confidentiality.
FREE
Initial Session
After the initial session, your fee is based on a sliding fee scale according to your household income.
Call us Today | (916) 486-8626
Ready to make the next move?
Call MAS-SSF, trust MAS-SSF; we are here for you!
Call Us Today | (916) 486–8626